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Find answers, contact support, or watch tutorials to get the most out of VaPay
Help Center
Browse our comprehensive knowledge base with tutorials, guides, and account payment answers.
Contact Support
Reach our dedicated support team through email or live chat. We are here to help 24/7.
Video Tutorials
Watch step-by-step guides on sending money, managing crypto, and using stablecoins for business.
Frequently Asked Questions
Quick answers to the most common questions about VaPay
How do stablecoin transfers work?
Stablecoin transfers use blockchain technology to send digital dollars (USDC or USDT) instantly across borders. When you send money, it's converted to stablecoins, transferred on-chain, and converted back to local currency for the recipient. This process is faster and cheaper than traditional wire transfers.
How do I receive money?
To receive money, simply share your unique VaPay link or QR code with the sender. You can also provide your registered email or phone number. Once funds are sent, they'll appear in your wallet within minutes, and you can withdraw to your bank account instantly.
What currencies does VaPay support?
VaPay supports over 40 currencies including USD, EUR, GBP, CAD, AUD, JPY, MXN, BRL, INR, NGN, and many more. We also support stablecoins like USDC and USDT for blockchain-based transfers. Check our full currency list in your account settings.
How long do transfers take?
Most transfers complete within minutes. Stablecoin transfers are typically instant. Bank withdrawals may take 1-3 business days depending on your bank and country. You can track your transfer status in real-time through the app.
Are my funds secure with VaPay?
Absolutely. VaPay uses bank-grade 256-bit encryption, two-factor authentication, and biometric security. We're SOC 2 compliant and licensed as a money transmitter. Your funds are held with regulated banking partners and insured up to applicable limits.
Video Tutorials

3:24
How to Send Money Internationally
Learn the basics of sending money abroad with VaPay

2:48
Receiving Payments Made Easy
Set up your account to receive money from anywhere

4:15
Understanding Stablecoin Payments
Discover how digital dollars power faster transfers

2:56
Converting Currencies in VaPay
Get the best rates when exchanging currencies
Still need help?
Our support team is available 24/7 to assist you with any questions
Email Us
support@vapay.com
Live Chat
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